FAQ
Where are you located?
Our entire team is located in the United States, from Arizona all the way to Conneticut.
What payment method do you use and what currency do you accept?
Even though we have performed conversions for clients all over the world, we only accept US funds via PayPal & Google Checkout.
How exactly does your conversion process work?
The conversion process is really simple:
- You request a quote for your project, making sure to include any and all information as well as screenshots.
- We review your project and based on the specific needs of your project, we send you a quote.
- If you agree with the quote, we send you an invoice with a detailed scope of work as well as a request for 50% of the quoted price to begin.
- You pay the invoice and send us your files.
- We begin the conversion process
- Once we are done, we post your project to our dev server so you can see your project in a live environment.
- You request changes and we implement those changes.
- Once the project is done, we invoice your for the remaining 50%.
- After the final invoice is paid, we send you a download link to the theme files.
Easy, peezy, lemon squeezy!
What if I require changes before the first preview of the conversion?
The first invoice we send to begin work outlines the projects scope of work. Once you have paid the invoice, you have accepted the detailed scope of work. Any changes or additional requirements that are not covered within the initial scope of work will be and are considered extra and will be billed accordingly.
